Privacy Policy

zen-cedar ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website zen-cedar.com and use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

• Register for a workshop or event
• Subscribe to our newsletter
• Contact us through our website
• Make a purchase or booking

This information may include your name, email address, postal address, and payment details.

Automatically Collected Information

When you access our website, we automatically collect certain information about your device and usage, including:

• IP address and browser type
• Operating system
• Pages visited and time spent
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Process bookings and payments
• Send confirmation emails and workshop reminders
• Respond to your enquiries and provide customer support
• Send promotional communications (with your consent)
• Improve our website and services
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in our operations (payment processors, email services)
• Professional advisers (lawyers, accountants) when necessary
• Law enforcement when required by law

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

Your Rights

Under Australian Privacy Law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner

Cookies

We use cookies and similar tracking technologies to enhance your experience. For detailed information about our cookie practices, please see our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

zen-cedar
142 Flinders Lane
Melbourne VIC 3000
Australia
Email: [email protected]